Terms and Conditions of Sale
The present General Sales Conditions (hereinafter referred to as 'General Conditions') govern all sales made by the seller Veca spa (hereinafter referred to as the 'Seller') to the consumer buyer ('Customer'), through the dedicated section of the website www.blimplus.com ('Website'), sales relating to products bearing the Blim Plusbrand, indicated on the site ('Products').
The sales contracts will also be governed by the specific conditions that will govern from time to time the number of products purchased, the type of product, the price, etc…
Definitions:
General Conditions: these General Sales Conditions which apply only to the online sale of Products, as defined below.
Seller: Veca S.p.A., VAT 00890320245, headquartered in Albettone (VI) via dell’Artigianato 8.
Customer: the individual buyer who acts for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity possibly carried out.
Website: the website referable to the Seller and which reports the Products bearing the Blim Plus [www.blimplus.com]
Product: Household products bearing the Blim Plus brand.
Order: the purchase proposal submitted by the Customer through the methods specified in the General Conditions.
Order confirmation: the Seller's acceptance, referring to an Order, which concludes the purchase contract and is communicated to the Customer.
Prices: the sale prices of the Products, indicated on the Website.
Conclusion of the contract
1.1 The insertion of Products on the Seller's website does not constitute a proposal or an offer to the public, but represents an invitation to offer addressed to the Customer, who may submit their purchase proposal ("Order") through the methods specified below.
1.2 The images contained on the Website that represent the Products are for demonstration purposes only and therefore the Seller is not responsible for any differences in their aesthetics.
1.3 The purchase of Products through the Website is reserved for Customers who have reached the age of 18. The Seller will not be responsible in any case for Orders placed by minor Customers without parental authorization.
1.4 The Customer will sendà the’Order through the’dedicated section present on the Website that will allow the Customer to choose the number and the quantityà of Products to add to the cart. Once the Product is placed in the cart, the Customer will enter their data in order to complete the checkout. The Customer must enter their tax code in the dedicated section and enter the data required for invoicing. After having entered the necessary data, the Customer will complete the submission’ of the’Order by clicking the button “complete the checkout” and will proceed to payment, in the methods specified by the’following article. Before sending the’Order, the Customer will be directed to a page where they can read the General Terms and, by “click” on the related button, will proceed to accept the present Terms. An additional “click” will also be provided for the approval of the clauses pursuant to the’art. 1341 and 1342 c.c.. Failure to accept results in the’impossibility to proceed to the’submission of the’Order. An’additional acceptance will be provided for the’privacy policy, also’present on the site in a dedicated section. Once the Customer has completed the’acceptance of the General Terms and the’privacy policy, as well as correctly entering the data for payment, the’Order will be sent. The Customer will view a summary page of the’Order and will receive a confirmation email of the’submission.
1.5 There is no minimum order quantity, so the Customer can also purchase a single product.
1.6 All Orders are subject to acceptance by the Seller, who reserves the right not to process the Order in the following cases:
- unavailability of the Product. In this case, the Seller will not be responsible. In the event of partial availability, the Seller will notify the Customer who may decide whether to receive the Product limited to the availability indicated by the Seller or to revoke the Order with the right, in the latter case, to a refund of the price paid;
- non-payment of the Price in the manner provided for in art. 2.
1.7 In the event that the Order is not accepted, the Seller will inform the Customer of the non-acceptance, specifying the reasons. Any sums already paid by the Customer will be refunded, in whole or in part.
1.8 The purchase contract between the Seller and the Customer will be concluded only with the acceptance of the order by the Seller through Order Confirmation which will contain a summary of the Products purchased and the price paid and will be sent to the Customer by email, to the address indicated when sending the order. The Customer is required to keep a copy of the Order Confirmation sent by the Seller.
Prices and payment methods
2.1 The Prices of the Products are indicated on the Website.
2.2 Prices do not include shipping costs, which are borne by the Customer. Shipping costs are always due.
2.3 The Seller reserves the right to modify the Prices on the Site, with the obligation, however, to update the relevant section on the Site web. The modification will apply to subsequent Orders with respect to the publication on the Site of the new Prices, but not to Orders already sent, even if not yet accepted.
2.4 The Customer, when filling out the site section to place the order, is also required to enter the data required for payment, which can be made through one of the following methods: credit card, PayPal. The payment will be managed by the Stripe platform, which guarantees the security of online transactions, also ensuring the correctness of the data entered through anti-fraud checks. This platform guarantees the Customer the protection of their credit card data, data that the Seller is not aware of. At the time of sending the Order, the debit request is sent to the bank that manages the current account associated with the credit card or the current account linked to PayPal, entered at the time of sending the Order.
Shipping
3.1 The delivery of the purchased Products will take place through the carrier chosen by the Seller and the purchased Products will be delivered to the address indicated by the Customer during the Order compilation procedure. Delivery is expected within 3 (three) working days from the correct payment of the Order, after Order Confirmation. The delivery terms, to be considered indicative and non-binding, are based exclusively on availability, normal order processing and delivery times declared by the carriers and do not imply any obligation for the Seller.
3.2 The Seller will not be considered responsible in the event of delays in delivery due to events independent of the Seller's will and control. In the event of a delay in delivery, the Seller will notify the Customer by email, to the address indicated at the time of submitting the Order.
3.3 The Seller will send the Customer an email confirming that the shipment has been entrusted to the carrier, with a link to track the shipment.
3.4 The risks relating to the destruction or damage of the Product are transferred from the Seller to the Customer at the time of delivery to the carrier.
3.5 The purchased Product will not be insured.
3.6 The shipment of the Product will take place in Italy and in the European Union.
For information on shipping, please consult this page.
Withdrawal
4.1 The withdrawal is regulated by articles 52 and following of legislative decree 206/2005 (“Consumer Code”). For the purposes of exercising this right, the Customer will have a period of 14 (fourteen) days, starting from the moment in which they acquire physical possession of the purchased Product.
4.2 The right of withdrawal will be exercised by the Customer by sending a communication containing their data, the description of the Product purchased in relation to which the right of withdrawal is to be exercised, the quantity of Products for which the right of withdrawal is exercised, the price paid, the date of purchase and the date of delivery. This communication must be sent within and no later than 14 (fourteen) days from receipt of the Products, by registered mail or certified email to the address specified in art. 8 of the General Conditions. It is not necessary to provide any motivation.
4.3 Following the sending of the withdrawal notice, the Customer shall return the Products without delay and in any case within 14 (fourteen) days from the sending of the withdrawal notice, by means of a carrier of his choice. The cost for returning the Product is borne by the Customer. The Products must be returned intact in their original packaging.
4.4 The returned Products must be sent to the Seller in a single shipment. Therefore, the Seller reserves the right not to accept Products that are part of the same Order that have been returned at different times.
4.5 The shipment of the Products for which the right of withdrawal has been exercised must be sent to the Vendor's address: Veca spa, Albettone (VI) via dell'Artigianato 8.
4.6 It is also advisable to insure the returned Products as no refund will be possible if, for any reason, the relevant delivery is not received.
4.7 The Seller will examine the returned Products and, if the checks on the returned Products have been concluded positively, will notify the Customer.
4.8 Within a maximum period of 14 (fourteen) days from receipt of the notice of withdrawal, complete with the required information, the Seller will refund the Purchase Price, net of any discounts and/or promotions. Delivery costs, as well as return costs for returned Products, are excluded from the refund. The Seller reserves the right to withhold the refund until it has received the returned Products or until the Customer has demonstrated that they have been shipped.
4.9 The refund will be transmitted to the Customer through the same payment method used for the purchase.
Liability of the producer and legal guarantee of conformity
5.1 The Seller, as also the manufacturer, is responsible for any damage caused by defects in the product, in accordance with the provisions of Title II, Part IV of the Consumer Code.
5.2 The Seller is also responsible towards the Customer for any defect in conformity existing at the time of delivery of the Product.
5.3 The defect of conformity must be reported by the Customer to the Seller within 2 (two) months of discovery, on pain of forfeiture. The legal warranty has a duration of 2 (two) years from the delivery of the Product. The action aimed at asserting the defects is prescribed within 26 (twenty-six) months from the delivery of the Product.
5.4 The complaint must be sent in writing by registered mail or by certified email to the addresses specified below. The complaint must contain proof of the Order Confirmation.
5.5 Following the complaint about defects, the Seller will arrange for the Products to be collected, either directly or through a carrier designated by the Seller, at the Seller's own expense, in order to examine them and assess the existence of the reported defects.
5.6 In the event that the defect is ascertained by the Seller, the Customer is entitled to have the conformity of the goods restored without expense by repair or replacement of the Product or to a total or partial refund of the Price paid. The Customer may also, at his/her discretion, request the Seller to repair or replace the Product, unless the remedy requested is objectively impossible or excessively onerous for the Seller; in this case, the Customer shall be entitled to a total or partial refund of the Price paid.
5.7 In any case, the warranty does not apply in the event that the Products have been damaged or improperly used or not correctly stored by the Customer, or if the Products have suffered damage resulting from accidental events or in any case not attributable to production defects.
5.8 The Seller declines any responsibility for direct or indirect damages that may arise to the Customer or to third parties from the improper use of the Product.
Personal data protection
6.1 As regards all the obligations relating to the collection, processing, of the Customer's personal data and the relative purposes, reference is made to the specific information contained on the Website, which must be accepted by the Customer to proceed with the Order.
Trademarks and distinctive signs
7.1 The purchase of the Products does not confer on the Customer any right to trademarks, logos and other distinctive signs of various kinds present on the website, nor to the related contents.
Communications
8.1 All communications that the Customer must send to the Seller for the exercise of rights under the General Conditions must be sent by registered mail to the address: Veca spa via dell'Artigianato 8, Albettone (VI) or, alternatively, to the following certified email address: vecaspa@pec.confindustriavicenza.it
8.2 The information that the Customer intends to request regarding the Products, Orders, and purchasing methods can be sent to the Seller by contacting the following telephone number: +39 0444 790328 or the following email address: info@blimplus.com
Applicable law and competent forum
9.1 These General Conditions, as well as the specific conditions, are subject exclusively to Italian law.
9.2 In relation to any dispute relating to the interpretation, validity, execution of these General Conditions, as well as the particular conditions, the Court of residence or domicile of the Customer shall be the exclusively competent jurisdiction.
Pursuant to articles 1341 and 1342 of the Italian Civil Code, the Customer declares to expressly approve and accept the following clauses: 1.3 (purchase limitations); 1.6 (order acceptance); 2.3 (price modification); 3.2 (exclusion of liability for delivery delays); 3.4 (risks); 5.7 (warranty exclusion); 5.8 (exclusion of liability for damages deriving from the Product); 9.1 (applicable law).